Category: Leadership
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How to Rebuild After Betrayal
Suppose someone is telling you a story about how their business partner, whom they’ve known for a long time and trusted, has been stealing from the business. They’ve stolen hundreds of thousands of dollars over several decades. The person telling you this story is understandably hurt, distraught, and unsure of how to move forward. You […]
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A Tale of Two Baskets
I’ve worked with the public for many many years. Some people are nice and some aren’t. To help with the “not so nice” public, I created a simple mind trick that helped my team build relationships, change behaviors, and meet corporate metrics. Think back to the last difficult customer you’ve had. Maybe they were mean, […]
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Daily Report of a Recently Freed Pharmacist
Photo by Jennifer Morrow With permission from my friend and pharmacist, Jennifer Morrow, I share with you excerpts from her journal beginning the day she left her retail pharmacy job, which she calls, Daily Report of a Recently Freed Pharmacist. I’ve added comments. Her words are in italics. Having done all she could to make […]
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Should You Stay or Go?
“When we are no longer able to change a situation we are challenged to change ourselves.” -Viktor Frankl Sometimes there is nothing you can do to make things better. This happens with relationships, with health, and with work. We’ve all had challenges in one if not all of these areas especially over the past few […]
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What To Do When Things Get Tough
Any time you’re starting a new journey, such as a new job, you’re really excited about all of the possibilities. You have all these great ideas about what the job is going to be like and how it will fulfill your goals for yourself personally and professionally. After some time, you realize things aren’t quite […]
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Learn to Lead Lesson 1: Mindset
This post is the first in the series Learn to Lead with Mary Sheehan: Mindset
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Finding Meaning after Loss
Most of us in healthcare are familiar with On Grief and Grieving that David Kessler wrote with Elisabeth Kubler-Ross based on Kubler-Ross’s work with the terminally ill. People experience grief much like they experience death in five stages. The stages are anger, denial, bargaining, depression, and acceptance. As David Kessler points out these stages are […]
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A Strategic Move for Your Career
Do you have a strategy for getting what you want out of your career? When you want to achieve goals—big or small—in your career, you need a way to reach them. Too often we, in healthcare, have a goal, but we don’t have a strategy. The goal can be one you have for yourself or […]
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Nurture Your Creativity
Almost every one of my healthcare friends has some sort of artistic endeavor they’re passionate about. I know a pharmacist that plays Oboe professionally, a nurse that repurposes scrap metal and makes them into funky fishing rod holders. I also know a social worker that writes poetry. You probably have a creative outlet too—something you […]
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Your Patients Need You to be an Artist as Well as a Scientist
Most would agree that at least part of what pharmacists do can be considered art. In fact, most pharmacists I’ve asked say that listening and communication is where the art is to be found. My doctor friends say the same about their practice. When it comes to artistry in the medical field, though, it’s not […]
Mary the Medicine Woman 