I’ve seen this situation played out countless times: a very confused and frustrated patient askes for help choosing a remedy in the cough and cold section. Here comes her hero, from behind the pharmacy counter, in the white lab coat to save the day. He chooses the perfect medicine for what ails her. The pharmacist... Continue Reading →
Almost every one of my healthcare friends has some sort of artistic endeavor they’re passionate about. I know a pharmacist that plays Oboe professionally, a nurse that repurposes scrap metal and makes them into funky fishing rod holders. I also know a social worker that writes poetry. You probably have a creative outlet too—something you... Continue Reading →
Most would agree that at least part of what pharmacists do can be considered art. In fact, most pharmacists I’ve asked say that listening and communication is where the art is to be found. My doctor friends say the same about their practice. When it comes to artistry in the medical field, though, it’s not... Continue Reading →
In last week's post, I shared why values are so important and why your values are the foundation for who you are as a leader. If you’ve ever found yourself feeling frustrated, burned out, or isolated as a leader, then you need to build a community. You need people around you that share your values.... Continue Reading →
Last night, I went to the retirement party for one of my mentors, Trish. I had so much fun reconnecting with the pharmacists I worked with when I was fresh out of pharmacy school and started my first job at MetroHealth Medical Center in Cleveland, Ohio. Metro stays with me. I am the pharmacist I... Continue Reading →
Last week I was talking to a lovely twenty-something woman about her medications. There were two things I wanted to talk about: one medication was new, so I wanted to know if it was replacing a medication she was already on and the other was a change in dosage. The two medications I’m referring to... Continue Reading →
https://youtu.be/XyY8gaVK3bU Today my daughter said, “Mom, I listen to what you say. I read your blog posts. But then I try to make changes and then I forget.” Sounds really familiar, doesn’t it? I think many of us struggle with this same problem. Little changes are powerful. Just making small changes to your diet such... Continue Reading →
Over Memorial Day weekend I was able to reconnect with someone from high school. I hadn’t seen him since the ‘80s, and it was fun to catch up. At some point in our trip down memory lane, I asked him about his only sibling, his sister. The mood went from light to serious as he... Continue Reading →
No, not that f-word. I'll explain more in a second. First, I have to tell you about an incredible moment in the drive-through window the other day. I was in the middle doing of four things. I was stressed out, distracted, irritable, and edgy. I was called to the drive-through window to counsel a patient... Continue Reading →
She who asks the questions, has the power. Use the power of questions to gain clarity and empathy, leading the way to stress-free work environment.
