Get the Thank You

I’ve seen this situation played out countless times: a very confused and frustrated patient askes for help choosing a remedy in the cough and cold section. Here comes her hero, from behind the pharmacy counter, in the white lab coat to save the day. He chooses the perfect medicine for what ails her. The pharmacist... Continue Reading →

Nurture Your Creativity

Almost every one of my healthcare friends has some sort of artistic endeavor they’re passionate about. I know a pharmacist that plays Oboe professionally, a nurse that repurposes scrap metal and makes them into funky fishing rod holders. I also know a social worker that writes poetry.  You probably have a creative outlet too—something you... Continue Reading →

Building a Community Around Values

In last week's post, I shared why values are so important and why your values are the foundation for who you are as a leader. If you’ve ever found yourself feeling frustrated, burned out, or isolated as a leader, then you need to build a community.  You need people around you that share your values.... Continue Reading →

Today is a Great Day to Reconnect

Over Memorial Day weekend I was able to reconnect with someone from high school. I hadn’t seen him since the ‘80s, and it was fun to catch up. At some point in our trip down memory lane, I asked him about his only sibling, his sister. The mood went from light to serious as he... Continue Reading →

The 3 Question Rule

She who asks the questions, has the power. Use the power of questions to gain clarity and empathy, leading the way to stress-free work environment.

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